Support

Hit a glitch, found a bug, or want a feature? Here's where it goes. superterm is self-hosted, so the fastest path depends on your license.

Community Edition

Discord

Bugs, visual glitches, integration issues, feature requests, and questions all go to the Discord — that's where the community, the roadmap, and the team are.

  • In your purchase email, click “Access purchase”, then “Connect Discord account” to join.
  • Free for personal use.
  • Lost the email? Re-request your key below — it links you back to the same access page.
Get your license key
Priority
Paid license

Email — jump the queue

Commercial and team licenses get priority support. Just reply to your welcome email and your request goes to the front of the line.

  • Reply to your welcome email — no need to find an address.
  • You're also in the Discord for everything else.
  • Faster turnaround on bugs that block your work.
Compare plans

Reporting a bug? This gets it fixed faster.

A few details up front save a round-trip of questions.

  • Run superterm version and include the version and build date.
  • Your OS and browser, and whether you're on desktop or mobile.
  • The agent or tool involved (Claude Code, Codex, a shell prompt like oh-my-posh, etc.).
  • For a visual glitch, a screenshot or short clip is worth a thousand words.

Just arrived and haven't installed yet?

Start with the Community Edition — it's free. Your purchase email links you straight to Discord via “Connect Discord account.”

Get started